Cloud Decisions Resemble Chinese Dinners
HP’s Stephan Spector introduces an expert guest on Cloud Service Automation, John McDermott, EMEA Portfolio Manager, Cloud Educations Services.
Cloud computing resources are so easy to mobilize that it’s easy to misjudge the interaction and implications of interactions of private and public clouds spread around the world. John McDermott explains the role that HP simulation tools can play helping real world customers manage the planning surrounding deployment of workloads, regardless of the origin of the application, either on private or public cloud or in a managed asset environment.
Introduction by Andy McCaskey of SDRNews
This episode is also available on the SDRNews Roku channel, in the Roku Channel Store (Science and Technology Category), or by channel code SDR12.
John joined HP in January 2005 to head up service management within the UK & I Education business. In 2013 he was also given responsibility for the Information Security education portfolio.
With an EMEA (Europe, Middle East and Africa)responsibility, John is working to transform the way in which HP delivers education and training to its’ customers. One major step forward was the introduction of an EMEA wide RAIL (online delivery of education) schedule developed by John and has seen its adoption across all other education portfolios, removing the need for travel and accommodation expenses while still remaining personal (Instructor led). It also provides a wider curriculum to HP customers as by removing country boundaries.
As the leader and head of the service management community within HP that has over 8,000 members. John has stated that a key goal is to raise the profile and perceived value of service management across HP business divisions. In working to this goal John was instrumental in the procurement and adoption of the ITIL Online Books facility, available to all HP employees. Currently averaging around 60,000 visits per annum, the facility is available 24×7 and saves HP money by no longer having to purchase individual copies.