Business Drivers Critical to New Style IT

Enterprise Services at HP: Planning and Executing

Jim Cooper and J.D. Detling , Distinguished Technologies from HP Enterprise services addressing needs of both large and midsize HP Customers moving hundreds or thousands of legacy applications to mobile enabled versions that better address customer needs.

HP Enterprise services allow customers to proactively proceed in the journey within these four business drivers: Cloud, Mobility, Security and Big Data

Some enterprises are still allowing their IT department to set process oriented policies and application decisions. Moving these customers into a rapid and agile deployment in a business centric approach is a primary task for this unit of IT. Under the New Style of IT, departments must make decisions with the goal of increasing market share, customer loyalty, and attracting young talent that is accustomed to a high level of service.

The new style of IT has a number of elements. Moving from legacy desktop to smartphones has been a wake-up call for many legacy organizations. Tablets – not necessarily the operating system but focus upon how the application engages with the user. Cloud, mobility, and big data challenges around the world are dependent upon understanding the thinking process of younger IT team members and the customers that are in the same age demographic, and at the same time respecting  new expectations on privacy and integrated capability.


 On-Site Interview at HP Discover 2013 Barcelona by Andy McCaskey, SDRNews


Roku_150x86  This episode is also available on the SDRNews Roku channel, in the Roku Channel Store (Science and Technology Category), or by channel code SDR12.




JamesCooperDistinguished Technologist, HP Enterprise Services


Jim Cooper brings more than 25 years of experience to his role as Distinguished Technologist at Hewlett Packard. Currently, his research focuses on development of new Services which corporations implement to protect their applications and intellectual property (data) in environments where employees want to use a wide range of hardware devices. As part of this endeavor, Jim collaborates with researchers at HP Labs, along with other Technologists from both Hewlett Packard and Industry from around the globe.

Jim’s prior roles in HP Consulting, HPIT and HP Enterprise Services. In addition to holding the title of Distinguished Technologist at HP, Jim is also serving as the acting Chief Technologist for Mobility and Workplace Services. Jim has multiple patents pending and has been published in the Cutter IT Journal.

As part of Jim’s role, he meets with Executives from large Corporations all over the world and is a regular speaker at industry conferences throughout the year.
Jim studied Electrical Engineering at the University of Louisville where he holds a Bachelor’s Degree, also studied Business at Ball State University where he holds a Masters of Business Administration.
When not visiting with executives or researchers, Jim lives in Bloomington, IN with his wife and three sons. In his spare time Jim enjoys Movies, Hiking, and performing Volunteer work at his children’s schools.




JDDettlingJ. D. Detling

Distinguished Technologist, HP Enterprise Services


After working for five years in the IT department of a manufacturing company, Jürgen joined HP in 1992. He held various positions in the IT Department supporting logistics and supply chain processes. Jürgen joined the HP Outsourcing Services organization in 1995 where he was instrumental in establishing the SAP Basis Delivery Center. Further on, Jürgen held various leadership positions in German, EMEA and Global functions. This included the setup of the SAP Center of Expertise, Service Portfolio Management, Strategic Project Management, Account Chief Architect and Account Chief Technologist roles. In May 2010 Jürgen accepted the role of the Regional Chief Technologist for Enterprise Services Germany, in which he drives strategic innovation and account initiatives in support of the region objectives. Jürgen holds a degree in Business Information Systems from Cooperative State University Villingen-Schwenningen and a degree in Information Science from University of Konstanz.